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How to automatically export Guest data to Dotmailer
How to automatically export Guest data to Dotmailer

Learn how to automatically export guest information to Dotmailer

Rakesh Mukundan avatar
Written by Rakesh Mukundan
Updated over a week ago

Integrations are available only for Plus/Premium plans.

Setting up your API user

Follow instructions available here and create an API user and credentials on dotdigital Engagement Cloud.

Configuring automatic data export to Dotmailer

Go to the Location you want to configure data export for by clicking on the drop down menu in top right corner.

Once in the location, go to Integrations by clicking the tab on left, and click on Dotdigital->Connect.

In the configuration window. configure each field as below. Don’t forget to Save the settings once you are done.

Region ID

This can be found by following instructions here. Use the region ID corresponding to your region. For example, r1 for Europe.

Address Book ID

From the dotdigital account, click on My contacts and click on the target address book. the URL format is as below:

The number after 'i= 'refers to the address book ID.


The username (email address) is automatically generated for you when an API user is created.


It is the password of API user that is newly created. Not the account password for Dotdigital.


The opt-in type of the contact.

Select value from dropdown. Values can be 'Unknown', 'Single', 'Double' or 'VerifiedDouble'.


The email type of the contact.

Select value from dropdown. Values can be 'PlainText' or 'Html'.

Use custom Template

If enabled, this value is needed to be included within the request body to Dotdigital. Value is needed in the following syntax. Currently we are not supporting extra fields than the ones given here.

{ "email": "{{email}}", "optInType": "{{optintype}}", "emailType": "{{emailtype}}", "dataFields": [ { "key": "FIRSTNAME", "value": "{{firstname}}" }, { "key": "LASTNAME", "value": "{{lastname}}" }, { "key": "GENDER", "value": "{{gender}}" } ]}

Allow only consented guest to service

If this check box is selected, only the clients who have consented to Marketing would be added to Dotdigital.

Send transaction data along with Guests

If this field is enabled, Dotdigital transaction data will be added.

Once all the configurations are saved, details of any new guest (firstname, lastname, email, gender)will be auto uploaded to Dotdigital.

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