Skip to main content
All CollectionsRouter ConfigurationUbiquity
Check if your reverse tunnel is active
Check if your reverse tunnel is active

If your controller uses a reverse tunnel to connect to Spotipo and it's status is "Not reachable" after working before, this guide can help.

M
Written by Matija Farkaš
Updated over a month ago

Check reverse tunnel status

To check if your ssh tunnel is active and running, you need to ssh into your UniFi Controller using command

ssh root@<UniFi controller's IP address>.

Log in using the password that you have set on your UniFi controller under SSH settings.

After you've logged in to your controller using ssh, check the status of tunnel service using command:

systemctl status spotipo-tunnel.service

(this is the name of the service if you've followed this article)

If the service is not available, using this same command would return a message similar to this.

This means that the service is probably stopped or it was turned off after an update and simply needs to be restarted. To do that, use these commands.

systemctl start spotipo-tunnel.service

systemctl enable spotipo-tunnel.service

When this is done, check the status of your service using the command:

systemctl status spotipo-tunnel.service again.

If your tunnel is now active, the message should now appear like in the picture below.

Verify the connection

After this is done, check that the status of UniFi controller in the Spotipo settings is Online.

Also check if captive portal is working properly after these changes.

Did this answer your question?